Privacy & Data Protection Policy
Table of Contents
Your privacy is important to us and we pay special attention to it. This Privacy and Personal Data Protection Policy ("Policy") describes the information we collect about you through or in connection with your use of our API, SDK, web application, and website at https://launchpad.trade/ and https://app.launchpad.trade/ (collectively, the "Service"), and how we process it.
This Policy also specifies the rights that you have over your personal data in accordance with applicable legal and regulatory provisions, including Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data ("GDPR") and other applicable data protection laws.
If you have any questions, comments, or concerns about this Policy, you can contact us at: privacy@launchpad.trade
Section 01
Definitions
In addition to terms defined elsewhere in this Policy, the following terms shall have the following meanings:
1.1 "Personal Data"
Means any information relating to an identified or identifiable natural person ("Data Subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
1.2 "Processing"
Means any operation or set of operations performed on Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or modification, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
1.3 "Data Controller"
Means the natural or legal person which, alone or jointly with others, determines the purposes and means of the Processing of Personal Data.
1.4 "Processor"
(Or "Sub-processor") means a natural or legal person that processes Personal Data on behalf of the Data Controller.
1.5 "Recipient"
Means any natural or legal person, public authority, agency, or other body to which Personal Data is disclosed.
Section 02
Who We Are and Our Role in Data Processing
2.1 Launchpad Trade (also referred to as the "Company," "we," "us," or "our" in this Policy) operates the publicly available websites at https://launchpad.trade/ and https://app.launchpad.trade/. The Company provides programmatic infrastructure-as-a-service (PIaaS) for the Solana blockchain, including an API, SDK, and web application for token deployment, automated trading execution, wallet infrastructure management, and transaction routing.
2.2 When you browse and interact with the Service, or during your interactions and exchanges with the Company, we may collect and process Personal Data concerning you as Data Controller, whether you are a user, customer, prospect, contact, internet user, or partner (current or potential).
2.3 The Company applies the principles set out in the applicable legal and regulatory provisions on the protection of Personal Data, in particular the GDPR and equivalent data protection laws in jurisdictions where the Service operates.
Section 03
How We Collect Your Personal Data
3.1 Direct Collection
Your Personal Data is primarily collected directly from you in connection with:
- Your registration for and use of the Service (account creation, API key generation);
- Your interactions with the Service (transactions executed, features used, API calls made);
- Information you enter in data collection forms on the Service;
- Your communications and exchanges with the Company (support requests, inquiries);
- Your browsing of the Service and associated websites.
3.2 Automatic Collection
Certain Personal Data is collected automatically when you access or use the Service, through cookies, server logs, and similar technologies (see Section 8 below).
3.3 Indirect Collection from Third Parties
In limited circumstances, Personal Data may be collected from third parties, including:
- Third-party authentication providers in connection with your account registration;
- Blockchain data that is publicly available on the Solana network;
- Security and fraud prevention services.
3.4 Mandatory vs. Optional Data
As a matter of principle:
- If the Processing of your Personal Data is necessary for compliance with our legal or regulatory obligations, the collection of such Data is mandatory;
- If the Processing of your Personal Data is necessary for the performance of our contract with you (i.e., providing the Service), the communication of such Data is necessary, and failure to provide it may prevent us from providing the Service;
- If the Processing of your Personal Data is based on our legitimate interests, the communication of such Data is necessary for the pursuit of those interests;
- If the Processing of your Personal Data is subject to your consent, the communication of such Data is entirely optional (though failure to provide it may limit certain functionalities).
Section 04
What Data We Collect, for What Purposes, on What Legal Bases, and for What Periods
4.1 Account Information
4.2 API Usage Information
4.3 Transaction Information
Critical: Private Key Handling
API Users: Private keys submitted to the API are processed ephemerally in volatile memory for the sole purpose of signing the requested transaction. They are never written to disk, logged, cached, or stored in any form. They exist in server memory only for the duration of request processing (effectively 0 seconds of retention).
4.4 Automatically Collected Information
4.5 Communication and Support Data
4.6 Information We Do NOT Collect
We do not collect:
- Full legal names, physical addresses, phone numbers, or government-issued identification (unless required by applicable law in the future);
- Private keys via the API (processed ephemerally but never stored — see Section 4.3);
- Plaintext passwords;
- So-called "special categories" of Personal Data within the meaning of Article 9 of the GDPR (racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or data concerning sex life or sexual orientation);
- The content or nature of your trading strategies or business operations beyond what is technically necessary to execute your requested transactions.
Section 05
How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Legal Basis (GDPR) |
|---|---|
| Providing and operating the Service | Performance of contract |
| Authenticating your identity and authorizing access | Performance of contract |
| Processing transactions you request | Performance of contract |
| Calculating and collecting applicable fees | Performance of contract |
| Monitoring and enforcing our Terms of Use | Legitimate interest |
| Detecting, preventing, and addressing fraud, abuse, and security threats | Legitimate interest |
| Rate limiting and abuse prevention | Legitimate interest |
| Improving the performance, reliability, and features of the Service | Legitimate interest |
| Communicating with you about service updates, security alerts, and support | Performance of contract / Legitimate interest |
| Complying with legal obligations, including responding to lawful requests from authorities | Legal obligation |
| Generating aggregated, anonymized analytics about Service usage | Legitimate interest |
| Management and follow-up of pre-litigation and litigation, including the preparation, exercise, and defense of legal claims | Legitimate interest |
We do not use your information for:
- Selling or renting Personal Data to third parties;
- Behavioral advertising or ad profiling;
- Automated decision-making that produces legal effects concerning you;
- Commercial prospecting or solicitation by email, SMS, or telephone (unless you have explicitly opted in).
Section 06
Who Are the Recipients of Your Personal Data?
6.1 Internal Access
We ensure that only authorized persons within the Company can access your Personal Data where such access is necessary for the performance of their functions, namely personnel in charge of engineering, security, support, administration, and legal.
6.2 Service Providers (Sub-processors)
We use trusted third-party service providers to help operate the Service. These providers process data only as instructed by us and are bound by data processing agreements:
| Category | Purpose | Data Shared |
|---|---|---|
| Authentication provider | User authentication and session management | Email, auth tokens |
| Database hosting provider | Persistent data storage | Account data (encrypted) |
| Cloud compute provider | API hosting and request processing | Request metadata, IP addresses |
| Caching provider | Performance optimization and rate limiting | Session data, rate limit counters |
| CDN and security provider | Content delivery, DDoS protection, DNS | IP addresses, request headers |
| Monitoring provider | Service uptime and health monitoring | Service health data (no user Personal Data) |
6.3 Blockchain (Public by Nature)
When you execute transactions through the Service, certain information is inherently made public on the Solana blockchain, including wallet addresses, transaction amounts, token interactions, and transaction signatures. This is a fundamental characteristic of public blockchains and is not within our control. We do not publish any additional Personal Data to the blockchain beyond what is technically required for the transactions you request.
Important: Due to the nature of blockchain technology, Personal Data that is recorded on the Solana blockchain (such as public wallet addresses and transaction data) cannot be modified or erased during the lifetime of the blockchain. This storage is not the responsibility of the Company, which does not manage or control the blockchain, and therefore has no power of determination or control over the Processing of Personal Data implemented within the blockchain. This limitation may affect the exercise of certain data subject rights described in Section 9 below.
6.4 Legal Requirements
We may disclose your Personal Data if we believe in good faith that such disclosure is necessary to:
- a Comply with applicable law, regulation, legal process, or governmental request;
- b Enforce our Terms of Use or investigate potential violations;
- c Detect, prevent, or address fraud, security, or technical issues;
- d Protect the rights, property, or safety of Launchpad Trade, our users, or the public.
We will consider the applicable provisions, the nature of the request, its legitimacy, and the proportionality of the information requested before making any such disclosure.
6.5 Professional Advisors
Your Personal Data may be shared with our professional advisors (legal, financial, accounting) where necessary for the conduct of our business, including the management of pre-litigation and litigation.
6.6 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
6.7 Limitation
The Recipients referred to above are not necessarily Recipients of all your Personal Data, but only of the data necessary for the purpose requiring such communication.
Section 07
Data Security
7.1 Security Measures
We implement appropriate organizational and technical security measures, taking into account the categories of Personal Data processed, the state of knowledge, the costs of implementation, and the nature, scope, context, and purposes of the Processing, as well as the risks of varying likelihood and severity for your rights and freedoms:
- Encryption in transit: All communications between your device and our servers are encrypted using industry-standard transport layer security (HTTPS).
- Encryption at rest: Sensitive data is encrypted at rest using industry-standard encryption algorithms and hardware-backed key management.
- Network security: Database and internal service access is restricted to authorized application servers only, with network-level isolation.
- Access controls: Role-based access controls for internal systems; secrets and credentials are managed through dedicated secrets management infrastructure with environment isolation.
- Infrastructure: Deployment includes automated security scanning, dependency auditing, and container image verification.
- Privacy by design and by default: When developing, designing, selecting, and using the services we offer, we take into account the right to the protection of Personal Data by design and by default.
7.2 No Absolute Guarantee
No security system is impenetrable. Due to the inherent difficulties of operating on the Internet and the risks resulting from the transmission of data by electronic means, we cannot guarantee absolute security. In the event of a security incident, the Company will make its best efforts to limit risks and take all appropriate measures in accordance with its legal and regulatory obligations (corrective actions, notification to the relevant supervisory authority and, where appropriate, to the affected persons).
7.3 Reporting Security Issues
If you become aware of any security breach or vulnerability, please contact us immediately at: security@launchpad.trade
Section 08
Cookies and Similar Technologies
8.1 Essential Cookies
We use strictly necessary cookies for:
- Session management and authentication;
- Security (CSRF protection);
- User preference storage (e.g., fee mode settings).
These cookies are necessary for the provision of the Service and do not require your consent. Their use is based on our legitimate interest in enabling you to browse our Service and benefit from the functionalities offered.
8.2 Analytics
We may use anonymized, aggregated analytics to understand how the Service is used and to improve it. Where such analytics involve cookies or similar technologies that are not strictly necessary, their use is subject to your prior consent.
We do not use third-party advertising trackers. We do not display targeted advertisements.
8.3 Your Choices
Most browsers allow you to refuse or delete cookies. However, disabling essential cookies may impair the functionality of the web application. You may withdraw your consent to non-essential cookies at any time without affecting the lawfulness of Processing based on consent before its withdrawal.
8.4 Cookie Lifetime
Essential cookies: duration of session or up to 30 days for persistent preferences. Analytics cookies (if consented): maximum 6 months from deposit.
Section 09
Your Rights and How to Exercise Them
9.1 Your Rights
Depending on your jurisdiction and subject to conditions defined by applicable law, you have the following rights regarding your Personal Data:
- Right of access: You can obtain confirmation as to whether Personal Data concerning you is being processed and, where that is the case, access to such Personal Data along with information about the Processing.
- Right of rectification: You may request the correction of inaccurate Personal Data or the completion of incomplete Personal Data.
- Right to erasure ("right to be forgotten"): You may, in certain circumstances, request the erasure of your Personal Data (unless retention is necessary for the performance of our contractual obligations, compliance with legal obligations, or the establishment, exercise, or defense of legal claims).
- Right to restriction of Processing: You may request restriction of the Processing of your Personal Data in certain situations, allowing you to request the marking of your stored Data to limit further Processing.
- Right to data portability: You have the right, under certain conditions, to receive the Personal Data concerning you that you have provided to us in a structured, commonly used, and machine-readable format, or to have such Data transmitted to another controller where technically feasible. This right applies only to Processing based on consent or the performance of a contract, and carried out by automated means.
- Right to object: You may object to the Processing of your Personal Data for reasons related to your particular situation, where the Processing is based on legitimate interests. We will cease the Processing unless we demonstrate compelling legitimate grounds for the Processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
- Right to withdraw consent: Where Processing is based on your consent, you may withdraw that consent at any time, without affecting the lawfulness of Processing based on consent before its withdrawal.
- Right to define post-mortem directives: Where applicable under your local law (e.g., French law), you may establish directives regarding the retention, erasure, or disclosure of your Personal Data after your death.
9.2 Limitation — Blockchain Data
Important: The exercise of certain rights (in particular, rectification, erasure, restriction, and portability) is limited as regards Personal Data that is recorded on the Solana blockchain (such as public wallet addresses and transaction data). These Data are necessary for the functioning of the blockchain, are neither modifiable nor erasable during the lifetime of the blockchain, and their storage is not the responsibility of the Company, which does not manage or control the blockchain.
9.3 How to Exercise Your Rights
To exercise any of these rights regarding the Processing of your Personal Data by the Company, contact us:
By email: privacy@launchpad.trade
Please include sufficient information to allow us to verify your identity and specify which right(s) you wish to exercise. In the event of reasonable doubt as to the identity of the person making the request, we may request additional information to confirm your identity.
We will respond as soon as possible and in any event within 30 days from receipt of your request. If necessary, this period may be extended by up to two additional months, taking into account the complexity and number of requests received, in which case you will be informed of the extension and its reasons.
9.4 Supervisory Authority
If you believe that the Processing of your Personal Data is not carried out in accordance with applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority in your jurisdiction. For example:
- EU/EEA residents: Your local data protection supervisory authority (e.g., CNIL in France, BfDI in Germany, ICO in the United Kingdom).
- A full list of EU/EEA supervisory authorities is available at: https://edpb.europa.eu/about-edpb/about-edpb/members_en
Section 10
Data Retention
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | Duration of account + 1 year | Service provision; legal compliance |
| API request logs | 90 days | Debugging, security, abuse prevention |
| Transaction metadata | 1 year | Fee reconciliation, dispute resolution |
| Private keys (API) | 0 seconds (never stored) | Processed ephemerally only |
| IP addresses in logs | 90 days | Security and rate limiting |
| Support/communication data | Duration + 3 years from last contact | Relationship management, legal compliance |
| Cookies (essential) | Session or up to 30 days | Service operation |
| Cookies (analytics, if consented) | Up to 6 months | Service improvement |
After the applicable retention period, data is deleted or irreversibly anonymized.
Your Personal Data may however be retained longer than the above periods:
- With your consent;
- In the form of archives, to meet legal and regulatory obligations imposed on the Company (e.g., accounting document retention requirements, anti-money laundering obligations);
- During applicable statutory limitation periods, in particular for evidentiary purposes in the management and follow-up of pre-litigation and litigation.
Section 11
International Data Transfers
11.1 Processing Locations
The Service operates globally with infrastructure in multiple regions (Europe, North America, and Asia). Your data may be transferred to and processed in countries other than your country of residence.
11.2 Safeguards
Some Recipients of your Personal Data are established in countries recognized by the European Commission as providing an adequate level of data protection (see European Commission adequacy decisions).
Where the country of the Recipient does not benefit from an adequacy decision, we ensure that appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission;
- Data processing agreements with all service providers;
- Technical safeguards including encryption in transit and at rest.
11.3 Additional Bases
Transfers of Personal Data outside the European Union may also be lawful if the transfer is necessary for the performance of a contract between you and the Company, or for the implementation of pre-contractual measures taken at your request.
A copy of the appropriate safeguards may be obtained by contacting us at: privacy@launchpad.trade
Section 12
Links to Third-Party Sites and Services
12.1 Third-Party Links
The Service may provide or contain links to third-party websites, services, or platforms (including decentralized exchange protocols, launchpads, and blockchain explorers). We have no control over, and cannot have control over, the activity of these sites and the policies they apply to the protection of your Personal Data. We encourage you to review the privacy policies of these sites before you interact with them.
12.2 Social Media
The Company may maintain pages on social media platforms (including X/Twitter, Telegram, Discord, and others). If you interact with these pages, your Personal Data may be processed by the relevant social media platform in accordance with its own privacy policy. The Company does not control the Processing of Personal Data carried out by social media platforms and cannot be held liable for such Processing.
12.3 Blockchain Protocols
When you use the Service to interact with third-party smart contracts, decentralized exchanges, or launchpad protocols, your transaction data becomes part of the public blockchain record. The Company is not responsible for the Processing of Personal Data by these third-party protocols or by other blockchain participants.
Section 13
Children's Privacy
The Service is not intended for persons under 18 years of age (or the age of legal majority in their jurisdiction, whichever is higher). We do not knowingly collect Personal Data from children under 18. If we become aware that we have collected information from a child under 18, we will promptly delete it. If you believe a child under 18 has provided us with Personal Data, please contact us at: privacy@launchpad.trade
Section 14
Changes to This Policy
14.1 This Policy may be updated from time to time and shall take effect on the date of publication of the corresponding update. Material changes will be communicated via our website or through the Service.
14.2 The "Last Updated" date at the top of this Policy indicates the most recent revision. Your continued use of the Service after any changes constitutes acceptance of the updated Policy.
14.3 We invite you to consult this Policy regularly.
Section 15
Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or our data practices:
- General privacy inquiries: privacy@launchpad.trade
- Data subject rights requests: privacy@launchpad.trade
- Security issues: security@launchpad.trade
- Legal inquiries: legal@launchpad.trade
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY AND PERSONAL DATA PROTECTION POLICY.